Case Study: How Under Armour's Audit Transformed Their Business
In an ever-changing landscape, staying true to one's essence can become challenging for consumer brands as they expand. Under Armour, a stalwart in athletic apparel, recently embarked on a transformative journey to realign with its core values and reignite its connection with consumers. At the heart of this evolution was a comprehensive audit, a meticulous process that illuminated the path forward for the brand.
This audit was a multifaceted endeavor, designed to delve deep into the inner workings of the organization and unearth actionable insights.
Deep Dive into Operations and Strategy: Under Armour initiated a thorough examination of its operational framework and strategic direction. This involved scrutinizing internal processes, identifying inefficiencies, and evaluating alignment with overarching objectives.
Analysis of Sales Data: Understanding consumer behavior lies at the heart of any successful retail strategy. By analyzing sales data, Under Armour gained valuable insights into purchasing patterns, product performance, and market demand. This data-driven approach enabled the brand to make informed decisions regarding product offerings and marketing strategies.
Customer Feedback and Market Trends: Listening to the voice of the customer is paramount in today's competitive landscape. Under Armour actively solicited feedback from its customer base, seeking to understand their preferences, pain points, and aspirations. Concurrently, the brand kept a keen eye on emerging market trends, ensuring its offerings remained relevant and compelling.
Setting Clear Priorities: Armed with a wealth of data and insights, Under Armour delineated clear priorities for the future. This involved distilling complex findings into actionable strategies, aligning resources with strategic objectives, and charting a course towards sustainable growth.
Conducting a thorough audit is not an overnight task. While the duration may vary depending on the scope and complexity of the organization, a three-month timeline is not uncommon for comprehensive assessments. This timeframe allows ample time for in-depth analysis, strategic planning, and the formulation of actionable recommendations.
As the consumer landscape continues to evolve, the lessons learned from Under Armour's audit will serve as a guiding light for brands seeking to adapt and thrive in an ever-changing environment.
LET'S BUILD TOGETHER
A fashion brand set ambitious top line targets against tight margin goals. We conducted a global customer study to identify value proposition and prioritize big bets. Tapping into resulting insights, we helped the company rally around core priorities so that it fully maximized resources, sales and customer satisfaction.